SAP SERVICES

SAP CRM

SAP CRM allows you to integrate marketing, sales and customer service functions to obtain greater control in managing the relationship with the customer.

To create an ultra-personalized and connected customer journey.


The SAP C/4HANA suite of solutions enhances customer data with intelligent technology across marketing, sales and service functions to cover all stages of the process, from the customer's first interaction with the company, to their purchasing decision, providing better customer experiences and establish relationships of trust.


Customer experiences must be personalized from marketing to customer service to build trust and develop strong relationships.


SAP CRM simplifies the sharing of reliable data to accelerate marketing and sales actions.

Marketing

Offer an ultra-personalized customer experience by developing strong relationships to build trust. Power omnichannel engagement with a dynamic foundation for customer data.

Sales

Manage sales to increase revenue with more effective sales experiences, relieve your sales team of repetitive tasks, and accelerate sales.

Customer Data

Identify anonymous online visitors and transform them into known and loyal customers with CIAM B2B and B2C solutions, offer 360° communication with the customer by building relationships of trust and ensuring confidentiality.

Service

Put assistance at the center of the customer experience and offer a fast and personalized omnichannel service, speeding up times and reducing routine activities by putting artificial intelligence at the service of assistance.

Share by: