Web Development APP for the management of orders and agents
The customer is a leading industrial group in the field of mining chemistry, with an annual turnover of about 60 million euros and over 300 employees, with production facilities in Italy, France, Turkey and India.
The sales force for consumer products consists of multi-agent agents.
THE NEED
The customer according to the needs of usability, accessibility of data needed to equip agents with a tool that would allow them to:
- consult personal and commercial data of assigned customers
- enter new customer and a new destination
- insert proposed order of sale
- access information via laptop or tablet
THE SOLUTION | ORDER-AGENET MANAGEMENT WEB DEVELOPMENT APP
To meet the need to provide agents with full mobility with a tool for managing orders available on tablets, we have developed a web app with the following functions:
Agents
- Personal data of agents
- Change the password of access
- View the revenue of managed customers
Customers
- List of clients assigned to the agent
- List of destinations for shipments
- Price lists associated with the specific customer
- Open-ended balance
Orders
- Create new sales order proposal and save it in draft or as confirmed order (the order proposal can be saved in draft or confirmed for subsequent approval by the CS. )
- View the list of orders
Admin View
Being able to take the guise of each registered agent
THE TECHNOLOGY
The web app was developed with Angular technology, an open source MV framework from Google.
The template was made responsive through the Bootstrap CSS application.
The agent order management web app interacts with the customer’s management system through REST web services.
THE RESULTS
Direct access to system data anytime, anywhere
Save data directly to the ERP
Visible data in real time
Reduction of data entry errors
Reduction of internal Customer Service activities
Display of order progress
