Retail Application Maintenance,
the IT service supporting your business!
In an ever-evolving digital era, companies must accelerate their digitalisation process and focus their resources on value-added activities to keep pace. Business applications cannot remain static either: they must always be efficient and continuously updated to meet business needs, corporate policies and regulatory requirements.
Application Maintenance services play a fundamental role in optimising the performance of the applications used by companies and preventing issues that can hinder efficiency. For this reason, they require a carefully planned strategy from companies that intend to focus resources on core business activities and accelerate digitalisation processes in order to remain competitive.
For an always efficient, integrated and scalable Cegid Retail ecosystem
We support Fashion & Luxury and Beauty brands in the ongoing management of the Cegid Retail platform through Application Maintenance, specialist support and System Integration services. Reduce downtime, speed up updates and free up internal resources to focus on your business strategies.
CEGID CERTIFIED PARTNER SINCE 2012
FASHION & LUXURY AND BEAUTY RETAIL EXPERTISE
FUNCTIONAL, TECHNICAL AND PROJECT SUPPORT
Our comprehensive support
SERVICE REQUEST MANAGEMENT
Fast responses to support requests from users and IT.
CORRECTIVE MAINTENANCE
Fixing any application malfunctions.
EVOLUTIONARY MAINTENANCE
New features, omnichannel processes and business requirements.
SYSTEM MONITORING
Continuous checks to ensure the application is working properly.
Take Cegid functionality with you wherever you go
Cegid Retail mobile applications extend the platform’s functionality directly to the store, enabling store associates to provide a more personalised, faster and engaging shopping experience.
CEGID LIVE STORE
Digitise your stores with Cegid Live Store
Give your store associates immediate access to customer profiles, catalogues and product availability to create a more personalised, effective and omnichannel shopping experience.
CEGID INVENTORY TRACKING
Check omnichannel inventory in real time
Monitor availability, stock levels and movements across all stores to ensure fast, accurate service that is always aligned with customer needs.
Experts in advanced integration
Business growth depends on systems that communicate with one another. We integrate Cegid with your entire corporate IT ecosystem for seamless workflows, consistently aligned data and maximum operational efficiency.
ERP — Data synchronisation for centralised, error-free management.
E-commerce & Marketplace — Automation of orders, stock levels and logistics for a truly omnichannel customer experience.
CRM — Accurate, real-time data for a consistent customer experience across every channel.
WMS — Direct integration with the warehouse to optimise stock and logistics.
Updates and compliance
Our Application Maintenance service covers Cegid’s advanced modules, ensuring operational continuity, regulatory compliance and optimal performance.
Release migration — Move to new Cegid versions without interruption and take advantage of new features straight away.
Tax Regulation — Testing and validation of tax updates in collaboration with Cegid.
Tax-Free Global Blue — Optimised configuration to simplify tax-free shopping for international customers.
POS Integration (Adyen) — Advanced integration with POS banking systems for an efficient store synchronised with the central system.
Companies that know us
EMILIO PUCCI GIANVITO ROSSI MANIFATTURA MARIO COLOMBO SANTONI
Request an Assessment
Together, we’ll review the platform’s current status, existing integrations, operational issues, evolving requirements and optimisation opportunities!
Cegid AMS FORM
Sysdat.it
VAT No. 01207240506 Tax ID 05009160150
Via Antonio Meucci, 22 56121 (PI)
Sysdat International SA (Subsidiary of Sysdat.it)
Via Laveggio, 3, 6855, Stabio, Switzerland
VAT Reg. No. CHE 114.443.829 VAT
Trade Register No. of the Canton of Ticino CH501.3.011.158-8
