In an ever-evolving digital age, to stay ahead, companies must accelerate their digital transformation and focus their resources on value-added activities. Business applications, too, cannot remain static; they must always be efficient and subject to continuous updates to meet business needs, corporate policies, and regulations.

Application Maintenance services play a fundamental role in optimizing the performance of applications used by companies and preventing problems that could slow down efficiency. For this reason, they must be carefully planned by companies that intend to focus resources on core business activities and accelerate digitalization processes to remain competitive.

Our team of Centric PLM experts and product development processes in Fashion & Luxury offer both consultative and operational support with the following AMS services.

Service request management: requests for functional support on the application from users and IT.

Corrective maintenance: correction of any application malfunctions.

Micro and macro evolutionary maintenance: evolutionary interventions aimed at adapting applications to new business needs, company policies, and regulations.

Systems monitoring: verifying that the application is functioning correctly (e.g., checking for operational or system errors, verifying that scheduled tasks are being executed correctly).